1017 Wellsville rd (ï€ Memphis, tn 38117 (cell) 901-355-9031 ( Stina.Stewart84@yahoo.com
To secure employment with a stable organization long term opportunity and room for advancement. Summary of qualifications
Over seven years experience in Customer Service Relations roles. Learn quickly, work accurately, and complete in a timely fashion. Experienced office and administrative work, such as data entry, collections, billing, crediting customers, accounting paper work, purchase orders, inventory control, parts returns and adjustments, and filing. Strong computer skills including Microsoft Word, Microsoft Works, Lotus and Excel spreadsheets, PowerPoint, Reynolds Software, and other industry specific software. I can type well over 35 WPM. Have dependable transportation and proven history as very punctual and dependable. Employment
Present – Vatterott Career College, Pursuing Associate Degree in Medical Assistant with Office Management.
Feb 2011 – June 2011 Bensinger’s Fine Cleaners – Customer serviceCustomer service/ cashier at four of their locations. Assisted customers, ran register, took in clothes, invoiced incoming clothes, answered phone, made store to store calls, as well as daily store close out and nightly deposit.
July 2006 - March 2007 Check Into Cash - Manager/ Collections Manager/CSRPromoted from Collections Manager to Store Manager at another location. Supervised a team of 2, including employee schedules, and hiring and firing of staff.Responsible for daily collections and courtesy calls on accounts, open/close store daily, check audits for location, faxing and filing, use of Tele Trac to qualify customers, open new accounts, made store to store calls, make supply orders for store, check all email coming into store, and developed marketing strategy.Ran register, do hourly trial balances for all the money in the store, track funds in and out of store, ran checks to the bank, made a nightly deposit and morning withdraw from bank for funds to open the store daily, kept up with all paper work for store and ensured that it was faxed dailyWorked closely with regional management, daily accounting paper work, made sure store was cleaned daily and did marketing to help build business at my location.
Jan 2005 - May 2005 Lander’s Ford of Collierville - B D C Sales Coordinator Answered a multi-line phone, ran fax, logged in new inventory, managed email leads and marketing, prepared new customer folders, set appointments for new customers coming in to view vehicles, mailed letters to existing customers, used Reynolds software, mailed out uniform letters for the parts department, reminding existing customers when it was time to return for maintenance on their vehicle, Substituted for Receptionist when needed.
May 2003 - Dec 2005 Universal Warehouse - Customer Service Rep As customer service rep, answered multi-line phone, ran a fax, took jobber orders, billed/ credited jobbers for orders, did daily filing, made store to store calls, daily paper work, and made orders for will call station.Used computer system to check in part orders, verified paper work was complete and ready to go with the part orders that were being shipped out at end of each business day.Education
Vatterott Career College, Memphis, TN Pursuing Associate Degree in Medical Assistant with Office Management
Kingsbury High, Memphis, TN 1997-2003 Coursework included Computer Aided Drafting and Computer Classes