Administrative Assistant/Secretary/Receptionist/Accounts Receivable/Accounts Pay

Diana Lynn Wilkerson

Phone (901) 299-1357, E-mail: dianawilkerson63@yahoo.com

 

Detail oriented, efficient and reliable administrative professional with experience supporting executives, project management and accounting to improve internal operations.  Proficient with standard office equipment and desktop software.  Excellent interpersonal, time management, phone and communication skills.  Diversified skill sets covering administrative support, client relations, analyzing and developing procedures, account management and project management.

 

EXPERIENCE

2009 - Current   LillianRuby (Online Custom Handmade Jewelry)

  • ·         Assisted in Online Design, Development and Operation
  • ·         Process Online Orders/Inventory Control

 

1999 – 2009         Mid-America Construction Company (General Contractor / In House Construction Company for Boyle Investment Companies) Memphis, TN

                                Professional Administrator  

Specific Accomplishments:

Developed and implemented the following procedures to improve professionalism, client/customer relations, streamline work flow, improve efficiency, assist accounting, eliminated/reduced cost and storage

  • ·         Computerized bid invitations, contracts, subcontracts, general conditions, purchase orders, transmittals, supervisory reports, new hire employment packages and in house project worksheets versus previously used “type in the blank/flag waving copies”   
  • ·         Created and implemented a pre-bid invitation e-mail for prospective projects to determine who would/would not bid on said project versus calling each subcontractor/supplier  
  • ·         Analyzed and developed a bidding procedure utilizing a local printing company for distributing plan drawing/plan specification via e-mail, local delivery or overnight services to bidders 
  • ·         Compiled detailed master subcontractor/supplier bid list for Memphis and Nashville 
  • ·         Developed a multi-purpose spreadsheet for each project to track: 
    • ·         Properly executed subcontractors, purchase orders, work orders and  certificate of insurance had been submitted prior to commencement of work on the jobsite
    • ·         Confirm receipt of submittals to be reviewed and approved by architects
    • ·         Necessary documentation had been submitted prior to payment distribution 

Responsibilities included:

  • ·         Assisted president, vice president, project managers , office manager and superintendents with various daily operations
  • ·         Responsibilities included day-to-day general office administration including: answering phones, filing, writing/reviewing correspondence, e-mails, supply management, shipping & receiving,  mail distribution, tested/maintained equipment
  • ·         Prepared and distributed:
    • ·         All bid invitations including plan drawings, addendums, architectural and/or bidder’s notes, retrieved/coordinated bids and project communication to/from architects, engineers, subcontractors, suppliers, project managers and superintendents
    • ·         All project contracts, subcontractors/suppliers release notices, submittals to architects and contracts to owners
    • ·         Superintendent daily reports
  • ·         Organized and prepared each new project’s superintendent with contract documents outlining scope of work, subcontractors/suppliers contact list, filing system, daily reports and office supplies 
  • ·         Arranged office and job site meetings
  • ·         Researched and acquired new subcontractors/suppliers


Diana Lynn Wilkerson

Page Two

 

  • ·         Produced detailed project close out documents for owner reference upon project completion including: permits, project inspections, warranties, material owner manuals, approved subcontractors/supplier material submittals and as-built drawings
  • ·         Compiled and maintained company brochures for prospective clients. 

OTHER RELEVANT EXPERIENCE:

                               

Raines Brothers, Inc.  (General Contractor)  Chattanooga, TN

                                Accounts Receivable Administrator

Responsibilities included: 

  • ·         Applied expenses and receivables to commercial and residential accounts
  • ·         Calculated and prepared customer billings and AIA billings
  • ·         Maintained customer billing database
  • ·         Reconciled company bank accounts
  • ·         Assisted with payroll input and\ Accounts Payable
  • ·         Generated month end customer statements, company month end and year end income reports, profit and loss reports and general ledger reconciliation
  • ·         Supported project managers with various responsibilities including: project expenses and receivables, client billing inquiries and project specific reports

Professional Accomplishments:

Awarded  Member of the Year (1997) by National Association of Women in Construction (NAWIC) Chattanooga Chapter for participation in the numerous fundraising campaigns which awarded scholarships to students pursuing careers in construction/architecture and participation in a mentoring program for local safe house for teenage girls.

                                                               

Meeks and Company (Actuaries and Employee Benefit Consultants) Columbus, OH

                                Case Administrator

Specific Accomplishments:

  • ·         Accompanied President, Vice Presidents and Human Resource Representatives of several clients across the country to assist with the enrollment presentations of 401(k) plans due to my excellent communication skills and knowledge
  • ·         Acquired new clients and additional revenue as a result of excellent rapport with existing clients

Responsibilities included:

  • ·        Administered pension, profit sharing and 401(k) Plans for Honda Corporation, TRW, The Fishel Company, Nationwide Insurance Company, Licking Memorial Hospital, among others
  • ·        Assisted local clients and their employees in 401(k) plan enrollment presentations and corporate benefit seminars
  • ·        Prepared retirement calculations, distributed retirement and termination settlement forms, interpreted plan documents, balanced financial statements and prepared allocations/valuations for clients
  • ·        Created, calculated and submitted to clients annual retirement plan government reports as required by the Internal Revenue Service and PBGC (Pension Benefit Guarantee Corporation)

 

                                Vita Plus Industries, Inc., Las Vegas, NV

                                Collections and Data Entry

                                FedEx, Memphis, TN

                                Customer Information Agent

                                Southern College of Optometry, Memphis, TN

                                Secretary to Comptroller

 

SOFTWARE SKILLS    Word (2007 version), Excel (2007 version)  

 

 

EDUCATION                      

                American General Contractors Supervisory Training Program Courses

                Pension Administration and American Society of Pension Actuaries Courses

                FEDEX Corporation, Interpersonal/Leadership/Supervisory Courses

                Edmonds Community College, Edmonds, WA, General Education Diploma



Diana Lynn
Wilkerson



Phone (901) 299-1357, E-mail:
dianawilkerson63@yahoo.com



 



Detail
oriented, efficient and reliable administrative professional with experience
supporting executives, project management and accounting to improve internal
operations.  Proficient with standard
office equipment and desktop software.  Excellent interpersonal, time management, phone
and communication skills.  Diversified
skill sets covering administrative support, client relations, analyzing and
developing procedures, account management and project management.



 



EXPERIENCE



2009 -
Current   LillianRuby (Online Custom Handmade
Jewelry)




  • Assisted in Online Design, Development and Operation

  • Process Online Orders/Inventory Control





 



1999 – 2009         Mid-America Construction Company (General Contractor / In House
Construction Company for Boyle Investment Companies) Memphis, TN



                                Professional Administrator  



Specific
Accomplishments:



Developed and implemented the
following procedures to improve professionalism, client/customer relations,
streamline work flow, improve efficiency, assist accounting, eliminated/reduced
cost and storage




  • Computerized bid invitations, contracts, subcontracts,
    general conditions, purchase orders, transmittals, supervisory reports, new
    hire employment packages and in house project worksheets versus previously used
    “type in the blank/flag waving copies”   

  • Created and implemented a pre-bid invitation e-mail
    for prospective projects to determine who would/would not bid on said project versus
    calling each subcontractor/supplier  

  • Analyzed and developed a bidding procedure utilizing
    a local printing company for distributing plan drawing/plan specification via
    e-mail, local delivery or overnight services to bidders 

  • Compiled detailed master subcontractor/supplier
    bid list for Memphis and Nashville 

  • Developed a multi-purpose spreadsheet for each
    project to track: 

    • Properly executed subcontractors, purchase
      orders, work orders and  certificate of
      insurance had been submitted prior to commencement of work on the jobsite

    • Confirm receipt of submittals to be reviewed and
      approved by architects

    • Necessary documentation had been submitted prior
      to payment distribution 

















Responsibilities included:




  • Assisted president, vice president, project
    managers , office manager and superintendents with various daily operations

  • Responsibilities included day-to-day general
    office administration including: answering phones, filing, writing/reviewing
    correspondence, e-mails, supply management, shipping & receiving,  mail distribution, tested/maintained equipment

  • Prepared and distributed:

    • All bid invitations including plan drawings, addendums,
      architectural and/or bidder’s notes, retrieved/coordinated bids and project
      communication to/from architects, engineers, subcontractors, suppliers, project
      managers and superintendents

    • All project contracts, subcontractors/suppliers
      release notices, submittals to architects and contracts to owners

    • Superintendent daily reports

  • Organized and prepared each new project’s
    superintendent with contract documents outlining scope of work,
    subcontractors/suppliers contact list, filing system, daily reports and office
    supplies 

  • Arranged office and job site meetings

  • Researched and acquired new
    subcontractors/suppliers























Diana Lynn
Wilkerson



Page Two



 




  • Produced detailed project close out documents
    for owner reference upon project completion including: permits, project
    inspections, warranties, material owner manuals, approved
    subcontractors/supplier material submittals and as-built drawings

  • Compiled and maintained company brochures for prospective
    clients. 





OTHER RELEVANT
EXPERIENCE:



                               



Raines
Brothers, Inc.  (General Contractor)  Chattanooga, TN



                                Accounts Receivable Administrator



Responsibilities included: 




  • Applied expenses and receivables to commercial
    and residential accounts

  • Calculated and prepared customer billings and
    AIA billings

  • Maintained customer billing database

  • Reconciled company bank accounts

  • Assisted with payroll input and\ Accounts
    Payable

  • Generated month end customer statements, company
    month end and year end income reports, profit and loss reports and general
    ledger reconciliation

  • Supported project managers with various
    responsibilities including: project expenses and receivables, client billing
    inquiries and project specific reports















Professional Accomplishments:



Awarded  Member of the Year (1997) by National
Association of Women in Construction (NAWIC) Chattanooga Chapter for participation
in the numerous fundraising campaigns which awarded scholarships to students pursuing
careers in construction/architecture and participation in a mentoring program
for local safe house for teenage girls.



                                                               



Meeks and
Company (Actuaries and Employee Benefit Consultants) Columbus, OH



                                Case Administrator



Specific Accomplishments:




  • Accompanied President, Vice Presidents and Human
    Resource Representatives of several clients across the country to assist with
    the enrollment presentations of 401(k) plans due to my excellent communication
    skills and knowledge

  • Acquired new clients and additional revenue as a
    result of excellent rapport with existing clients





Responsibilities included:




  • Administered pension, profit sharing and 401(k)
    Plans for Honda Corporation, TRW, The Fishel Company, Nationwide Insurance
    Company, Licking Memorial Hospital, among others

  • Assisted local clients and their employees in 401(k)
    plan enrollment presentations and corporate benefit seminars

  • Prepared retirement calculations, distributed
    retirement and termination settlement forms, interpreted plan documents,
    balanced financial statements and prepared allocations/valuations for clients

  • Created, calculated and submitted to clients
    annual retirement plan government reports as
    required by the Internal Revenue Service and PBGC (Pension Benefit Guarantee
    Corporation)









 



       
                       
Vita
Plus Industries, Inc., Las Vegas, NV



                                Collections and Data Entry



                                FedEx, Memphis,
TN



                                Customer Information Agent



                                Southern College
of Optometry, Memphis, TN



                                Secretary to Comptroller



 



SOFTWARE SKILLS    Word (2007 version), Excel (2007 version)  



 



 



EDUCATION                      



                American General
Contractors Supervisory Training Program Courses



                Pension
Administration and American Society of Pension Actuaries Courses



                FEDEX Corporation,
Interpersonal/Leadership/Supervisory Courses



                Edmonds Community
College, Edmonds, WA, General Education Diploma

  • ID#: 85561
  • Location: Memphis, TN , 38117

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