Rucker 1505 Dewees Drive, Memphis, TN 38116 901.303.7396/ 901.378.5296 email@example.com DEDICATED, DEPENDABLE, AND EXPERIENCED CUSTOMER SERVICE PROFESSIONAL
Profile Committed to continual learning and development Passionate about customer service and excellence Skilled in all aspects of front office administration with detailed training in Billing, Coding, Records, and Accounting Microsoft Office proficiency Excellent communication skills Works well under pressure Deadline Oriented Team oriented Increased customer base by 50% in a small business venture 100% accuracy in audits and reviews for cash and billing transactions Perfect attendance, President’s List, and 4.0 GPA at Remington College 100% on time performance for Kelly Services Synopsis of Achievements
Services, Memphis, TN 2013 - Present
Versatile Temporary Employee Factory assembly and quality testing positions Perfect attendance Personally requested by clients for key roles
Life Insurance, Memphis, TN 2010 - 2013
Sales and Customer Service Policy advice and sales Customer service inquiries Problem resolution
, TBD Memphis, TN 2008 - 2009 Dispatcher Managed scheduling for 10 drivers Responsible for all logs and records
, Dodge’s Store Memphis, TN 2004 - 2007 Money Center Manager Accountable for all Money Center and Western Union transactions 100% accuracy in records and audits Assisted in all other store operations as needed
, Hollywood Casino Robinsville, MS 2000 - 2004 Games Attendant Customer services to guests Accountable for receipts and records on machines
, Harrah’s Casino Robinsville, MS 1998 - 2000 Security Officer and Dispatcher Security for Main Entrances and Gaming Floor Customer services to guests Scheduling and dispatching of security officers
College, Memphis, TN 2009 - 2010
Diploma: Medical Billing and Coding Program President’s List, 4.0 GPA, Perfect Attendance
, Delta Technical College Memphis, TN 2008 Diploma: Massage Therapy
, Adelphi Business School Memphis, TN 2008 Certificate: Accounting
References Furnished Upon Request
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