social science researcher/ customer service/warehouse

Trenden J. Rounds

2771 Allen Rd

Memphis, TN  38128

(901) 371-8931

tjrounds2@yahoo.com

 

Objective:  To obtain employment in a research capacity with a growth oriented company or organization that appreciates hard work and dedication.

 

Strengths:

  • Dependable team player with the ability to meet deadlines
  • Possess pride in good job performance
  • Ability to follow instructions with persistence and willingness to learn new things

 

 

Relevant Experience

Case worker, Memphis/Shelby County Juvenile Court , June 2005-June 2009

  • Take applications for child support
  • Prepare and file legal documents including assumption of jurisdiction, parentage, registration, transfers child support and medical documents.
  • Maintaining updated and accurate records in TCSES
  • Understand, interpret and manage computerized databases to effectively manage heavy caseloads

 

 

Helpdesk Assistant, University of Memphis , Aug. 2003 – May 2005

   ·  Directed users with accessing TigerLAN software.

   ·  Provided computer account services including account creation, reset passwords, reset print quota, and logout TigerLAN sessions.

   ·  Ordered paper and toner for lab printers using ARS/ARWeb.

  • Familiar with Microsoft Word, Powerpoint, Excel,SPSS

 

Graduate Assistant/G.I.S. Researcher, University of Memphis ,

Aug. 2000 – Dec. 2001

  • Provided spatial analysis in support of the Metro Gang Unit of the Memphis Police Department
  • Provided analysis of data using mapping software to include paper maps, and powerpoint
  • Wrote up results of research findings

Other Experience

Intern, Shelby County Juvenile Court , Aug.-Dec. 2001

  • Counseled adjudicated youth; participated in exit interviews of youth who were about to be released
  • wrote summaries of police reports concerning youth to include the epilogue of their particular cases

Dock Worker, Yellow Freight, Memphis , TN Aug.1997- Mar.2000

  • Load and unload trailers to ensure maximum trailer capacity while eliminating or minimizing freight damage
  • Check labeling on freight to ensure that it reaches its proper destination.

Route Rider, Yellow Freight, Memphis , TN Apr-Aug.1997

  • In preparation for union negotiations, investigate and document time route drivers required to complete responsibilities
  • Rode with local route drivers for three months.
  • Helped resolve some customer concerns and complaints by diffusing tensions and answering questions

Dock Worker, Consolidated Freightways, Memphis , TN Sep.1995-Feb.1997

  • Load and unload trailers to ensure maximum trailer capacity while eliminating or minimizing freight damage
  • Check labeling on freight to ensure that it reaches its proper destination.

 

 

Package Handler, Roadway Packaging Services, Memphis , TN Dec.1994- Sep.1995

  • Load and unload trailers to ensure maximum trailer capacity while eliminating or minimizing freight damage
  • Check labeling on freight to ensure that it reaches its proper destination.

 

Computer skills

  • Familiar with SPSS
  • Excel
  • ArcView G.I.S.
  • Powerpoint
  • TCSES
  • Microsoft Word

 

Education

Masters of Arts, Criminology and Criminal Justice,

The University of Memphis ; Memphis , TN ; Dec. 2001

Bachelors of Arts, Criminology and Criminal Justice/History,

The University of Memphis ; Memphis , TN ; May 2000

 

  • ID#: 85058
  • Location: Memphis, TN , 38128

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