customer service

Maurice Wright, Jr. 3656 Dunn Road Memphis, TN 38111 (901)830-1541-home (901)846-9351-mobile OBJECTIVE Seeking an entry level position in a company to help it grow. EDUCATION National American University Pursuing Bachelor of Science in Management Vatterott Career College, Memphis, TN Associate of Occupational Studies Degree, HVAC/R Technology, December 2012 Heating, Air Conditioning and Refrigeration Mechanic (HVAC/R) Diploma, May 2012 Fairley High School, Memphis, TN - May 1994 Diploma SKILLS SUMMARY 10 years of work experience in food service, retail management, and customer service roles. EPA Type I and Type III HVAC Certified Air Conditioning: Equipment, troubleshoot and repair refrigeration and electrical problems. Electricity: Loads, switching devices, starting relays, capacitors and motors. Refrigeration: Mechanical refrigeration system, pressure/temperature relationships, brazing and heat transfer. Heating: Troubleshoot and repair combustion and electrical problems in electric and gas equipment. Commercial HVAC: Compressor components, capacity control, methods of unloading electronic air cleaning principles. Commercial Refrigeration: Operation and components of commercial refrigeration, freezers and ice-making, equipment. Painting, light electrical, and landscaping. Have own tools. EXPERIENCE Crew Wendy’s Restaurants 2010-2011 Prepared food, provided excellent customer service, cleaned & maintained work and eating areas, and other duties requested by management. Assistant Manager Krystal Restaurants 2003-2005 Assisted the store manager with daily activities of the store. Responsible for restaurant staff and floor control. Supervised food preparation, customer service, registers and cash flow, and daily deposits. Armed Security Officer Maverick Security 2001-2005 Observe, report, and apprehend as needed. Assigned to Kroger retail stores, onsite and undercover. Shift Manager McDonald’s Restaurants 1993-2001 Assisted upper manager with daily activities of the store and more. Responsible for restaurant staff and floor control. Supervised food preparation, customer service, registers, cash flow, and deposits. Store manager Mapco Express 1994-1999 Supervise and lead in daily activities of the store with the help of Assistant Managers and Customer service representatives. Provide customer service, schedule staff, maintain product displays and order inventory, cleanup and maintain store, manage cash registers, and prepare daily deposits.

  • ID#: 81169
  • Location: Memphis, TN , 38111

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