customer service

Amber Mixon

1520 Grivan Dr Apt 336 - Memphis, TN 38134

 - 615-400-5634

Work Experience

Call Center Agent

Disney Warehouse 
-
 
Memphis, TN

May 2013 to Present

1. Working with customers. 
2. Answers inquiries by clarifying desired information; researching, locating, and providing information. 
3. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. 
4. Fulfills requests by clarifying desired information; completing transactions; forwarding requests.Maintains call center database by entering information

Attendant Officer

MS School Attendance Officer 
-
 
Batesville, MS

April 2013 to May 2013

1. Cooperate with any public agency to locate and identify all compulsory-school-age children who are not attending school; 
2 Cooperate with all courts of competent jurisdiction; 
3. Investigate all cases of nonattendance and unlawful absences by compulsory-school-age children not enrolled in a nonpublic school; 
4 Provide appropriate counseling to encourage all school-age children to attend school until they have completed high school; 
5. Attempt to secure the provision of social or welfare services that may be required to enable any child to attend school;

Social Worker Assistant

Clarksdale Nursing Home 
-
 
Clarksdale, MS

January 2012 to May 2012

1 .Marketing and providing tours for potential residents and families 
2. Planning for pre-admission and discharge 
3. Providing psycho-social assessment and completion of relevant parts of the 
minimum data set 
4. Contacting and utilizing community resources on the resident's behalf and  
serving as a link between the resident and these resource systems when  
necessary 
5. Advocating for and protecting resident's rights 
6. Ensuring the social and emotional needs of each resident are met

Education

Bachelor in Social Work

Delta State University - 
Cleveland, MS

2010 to 2013

  • ID#: 78807
  • Location: Memphis, TN , 38134

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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