Customer Service

Relationship Banking Specialist
Regions Bank - Memphis, TN
May 2009 to August 2011
Answering high volume phone calls, solving customers questions at a fast pace, resolving issues with customer accounts, building rapport & giving customer great call experience, meeting above sale quotes, getting customers to build more relationships with by opening more accounts or credit cards, always had high sales & bonuses, great with dealing with customer complaints, always up for overtime, recognized for sales, Named credit card hero, enjoyed working with customers all over to secure their banking needs

Model/cashier
A & F - Memphis, TN
March 2009 to May 2009
Welcoming customers into store, involving customers with new products and sales for higher store purchases, modeled store clothes, always got good scores on my shift with secret shoppers, a customer left a note for my manager about a great customer experience they had with me, always alert and caught a lot of shoplifters

Call Center Representative
Pizza Hut Call Center - Memphis, TN
December 2007 to February 2009
Handled customer orders to various store, handled customer complaints about orders, floor walker to help new employers, always open to new shifts and working when others didn't show up

Call Center Representative
Sitel - Memphis, TN
September 2008 to January 2009
Handle AARP enrollments, helped customers find the best plan to cover the medications. Enrolled customers everyday meeting beyond sale quotes, trained new employers

  • ID#: 71326
  • Location: Memphis, TN , 38134

Don't Be Fooled

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