Customer Service Representative
Shamocca S. Smith 4060 Barr Ave Memphis ,TN 38111 901-474-5479/901-550-8349 firstname.lastname@example.org Objective A clerical position where proven analytical skills and attention to detail will be utilized. Experience Office Clerk/ Assist. Adm. (Work-study Student) 10-09/12-10 Southwest TN Community College, Memphis, TN§ Handle telephone communications in a professional manner§ Took messages and greeted the customers§ Handle incoming and outgoing calls, copying and filing Data Entry Clerk08-08/ 10-09 Jabil (SMX), Memphis, TN§ Perform proofreading, verification and distribution of the serial numbers§ Conduct research to resolve discrepancies§ Compile documentation for each unit that was entered into the system. Dispatcher03-08/ 08-08 White’s Auto Towing Service, Memphis, TN§ Communicate with customers, answer questions, and expedite messages.§ Print purchase orders and handle incoming and outgoing calls§ Handle faxes, copying, and filing Inventory Control Clerk12-07/ 12-08 Nike(Temporary), Memphis, TN§ Responsible for the accurate inventory on the shoes and the appeal§ Handle shipping and receiving of different products§ Prepare the paperwork for shipping and various warehouse and distribution responsibilities. Education Southwest TN Community College, Memphis, TN01-08/ 05-11§ Associates Degree in Criminal Justice§ Currently enrolled in U of Memphis Interests I love working with customers and understanding their needs ! References References are available on request.