Operations Manager

Jeffrey V. Krumwiede

5464 Pine Oak Lane, Bartlett, TN 38135 - 901-372-1512 (H) - 901-848-1512 (C) - jkhskr@bellsouth.net


Professional Summary 

I am an Operations Manager with 19 years of service in the Transportation and Shipping Industry. I would like to build and further my career in management. To learn different companies management operations skills and how they operate. I am driven to meet company results, service to customers, performance goals, productivity standards with maintaining employee relations. I am a self-motivated, resourceful, dedicated, committed and hard -working individual that is ready to join a company that will expand my career.

Core Qualifications


Operations management

Quick learner


Microsoft Office

Training and Development

File/records maintenance

Change management

Reports generation and analysis


Operation Budgeting

Proficiency in Aircraft Loading

Planning and Engineering



Federal Express Corporation                                                                                                                            June 1993 to February 2013                       Operation Management 

Responsible for loading and launching aircraft to markets in the FEDEX system.  Experienced in the planning of ensuring the timely movement of shipments throughout the system while working with destination ramps so that the service that was provided was helpful to their operations. Worked across division lines to meet customer needs both internally and externally. Acquired and gained much knowledge in dealing with all types of FEDEX aircraft, shipment distribution while working with a restricted time schedule. Responsible for training and mentoring employee’s skills to maximize full potential. Worked with employees to improve the environment through the Survey Feedback Action Plan, Completed service checks to ensure that standards, productivity, quality and safety were being met, and  identify areas of improvement. Planned and engineered daily operations, employee schedules and future goals with controlling the budget of hours used to complete the tasks of the operation.


The operations that I managed were successful in meeting expected departure times; improvement in package capture, employee relation improvements, meeting established FedEx guidelines and Government regulations and Safety.


Work History


Federal Express Corporation                                                                                                                                            June 1993 to February 2013

Operation Manager

Federal Express Corporation                                                                                                                                             November 1986 to June 1993 

Hourly Employee



 State Technical Institute of Memphis                                                                                                                                              1989 

Associate Degree: Architectural Engineering

Coursework in Architectural Engineering with studies in drafting, building design, physics, construction methods and math studies.


Bartlett High School                                                                                                                                                                            1986

High School Diploma

  • ID#: 66786
  • Location: Memphis, TN , 38135

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