Radiology Clerk - Le Bonheur - FT/Days Job
Summary
The Radiology Clerk is responsible for various clerical duties in Radiology Services such as greeting and directing patients, answering telephones, receiving and entering exam requests and other data, and processing imaging requests.
Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Education/Experience/Licensure
Education/Formal Training
Work Experience
Credential/Licensure
REQUIRED:
High School Diploma or GED equivalent.
Minimum of one year experience in administrative or customer service.
N/A
PREFERRED:
N/A
N/A
N/A
SUBSTITUTIONS ALLOWED:
N/A
N/A
N/A
Knowledge/Skills/Abilities
- Proven record of providing excellent customer service.
- Working knowledge at basic proficiency level for windows-based software applications.
- Skill and proficiency in oral and written communication including spelling, grammar, punctuation, and composition.
- Excellent interpersonal skills.
- Proficient in use of basic office equipment; multi-line phones; and data entry.
- Ability to learn, synthesize and maintain up-to-date working knowledge of the department, personnel, and changing technology.
- Ability to perform computerized data collection and entry and to navigate in a windows environment.
- Ability to organize tasks and maintain control of work flow.
- Demonstrated ability to resolve routine problems using policies and procedures.
Key Job Responsibilities
- Pull orders from TRACE for current and future appointments.
- Coordinates and participates in activities relating to the retrieval and distribution of x-ray images/films, CD burning, and importing CDs ensuring adherence to procedures and policies.
- Communicates daily via telephone, fax, email to physicians, referring physicians, physician offices, and patients.
- Courteously greets Associates, visitors and other customers; determines their needs and provides information or directs them to the appropriate person.
- Answers the telephone and screens calls in a timely, courteous manner.
Obtains information required for response to the caller.
Direct calls as appropriate to other parties, and/or takes accurate messages. - Sorts, prepares, and delivers incoming/outgoing mail.
- Orders and maintains supplies, materials, equipment, etc.
, for the department.
Monitors utilization of materials and office supplies, orders supplies to ensure adequate inventory, and ensures adherence to budget. - Monitors condition of office equipment and common areas and takes personal responsibility to resolve problems in a timely manner.
- Maintains filing systems by receiving, sorting, and distributing documents for filing; create files and records as necessary using judgment and knowledge of office requirements, updating files and records and retrieving and storing files as needed.
- Demonstrates professional work behavior and customer service routinely in all interactions.
Physical Requirements
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are:
light work - exerting up to 25 lbs.
of force occasionally and/or up to 10 lbs.
of force frequently. - The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position:
The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Estimated Salary: $20 to $28 per hour based on qualifications.
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