Field Operations Unit Manager
Summary
Manage multiple Regional Field Supervisors and indirectly manage part-time Field Inventory Representatives that oversee the used vehicle inventory collection at 3,000 dealerships across the United States. Desired locations of candidates to reside include Memphis,TN; Cincinnati, OH; or Indianapolis, IN.
Job Duties
Manage, hire, train and develop Regional Field Supervisors across the country
Fill in, as necessary, for open Regional Field Supervisor positions
Perform quality assurance on work product of direct reports
Conduct dealer tours to educate internal and external customers on the inventory collection process
Manage expenses within budget/forecast
Review and analyze management reports to improve database quality
Manage 10-15 departmental service levels
Timeliness of data collection and quality checks
Quantity and mix of inventory
FIR turnover
There are 7 entry-level managers that report directly into this role and 280 part time indirect reports.
Qualifications
College degree preferred or equivalent work experience.
3-5 years of management experience in the service industry required.
Travel may be up to 75% of the time throughout the United States.
Ability to incur travel and business related expenses with 2-3 weeks until reimbursement.
Valid driver's license and proof of auto insurance is required.
About CCC
CCC provides leading automotive claims, repair and telematics solutions that drive efficiencies and enable our clients to make smarter decisions. CCC brings together what matters most insight to make the best decisions, connections into the industry's leading automotive claims network, and superior productivity through innovative cloud, mobile, hyper-scale technologies and apps.
Founded in 1980, CCC is the nation's leading provider of advanced software, workflow tools, and enabling technologies to automotive collision repairers, property/casualty insurance carriers, OE manufacturers, and part suppliers. Its client base includes more than 350 insurance companies and more than 22,000 repair facilities.
Our decision-support tools draw from insights contained in our extensive data warehouse, which includes aggregated claims and repair information from millions of claims-related transactions processed through CCC over the last 30 years. CCC leads the industry in technology innovation and continues to make strategic investments in areas that will help existing and future customers get consumers back in their cars quickly following an accident.
Why Choose CCC
We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.
We hire people who will embrace the company's goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.
Healthy - Wellness programs and Perkspot/employee discount program
Happy Recognition programs, a confidential employee assistance program, and flexible work arrangements such as staggered start times
Enriched Tuition reimbursement, training and learning programs, and leadership development opportunities
Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart a certified LEED (Leadership in Energy and Environmental Design) building.
CCC Information Services was ranked #15 in the Top 100 Digital Companies in Chicago in 2016 by Built In Chicago, an online community for digital technology entrepreneurs in Chicago.
CCC is a great place to work. Join us!
Previous Applicants:Email:Password:
If you do not remember your password click here.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Manage multiple Regional Field Supervisors and indirectly manage part-time Field Inventory Representatives that oversee the used vehicle inventory collection at 3,000 dealerships across the United States. Desired locations of candidates to reside include Memphis,TN; Cincinnati, OH; or Indianapolis, IN.
Job Duties
Manage, hire, train and develop Regional Field Supervisors across the country
Fill in, as necessary, for open Regional Field Supervisor positions
Perform quality assurance on work product of direct reports
Conduct dealer tours to educate internal and external customers on the inventory collection process
Manage expenses within budget/forecast
Review and analyze management reports to improve database quality
Manage 10-15 departmental service levels
Timeliness of data collection and quality checks
Quantity and mix of inventory
FIR turnover
There are 7 entry-level managers that report directly into this role and 280 part time indirect reports.
Qualifications
College degree preferred or equivalent work experience.
3-5 years of management experience in the service industry required.
Travel may be up to 75% of the time throughout the United States.
Ability to incur travel and business related expenses with 2-3 weeks until reimbursement.
Valid driver's license and proof of auto insurance is required.
About CCC
CCC provides leading automotive claims, repair and telematics solutions that drive efficiencies and enable our clients to make smarter decisions. CCC brings together what matters most insight to make the best decisions, connections into the industry's leading automotive claims network, and superior productivity through innovative cloud, mobile, hyper-scale technologies and apps.
Founded in 1980, CCC is the nation's leading provider of advanced software, workflow tools, and enabling technologies to automotive collision repairers, property/casualty insurance carriers, OE manufacturers, and part suppliers. Its client base includes more than 350 insurance companies and more than 22,000 repair facilities.
Our decision-support tools draw from insights contained in our extensive data warehouse, which includes aggregated claims and repair information from millions of claims-related transactions processed through CCC over the last 30 years. CCC leads the industry in technology innovation and continues to make strategic investments in areas that will help existing and future customers get consumers back in their cars quickly following an accident.
Why Choose CCC
We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.
We hire people who will embrace the company's goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.
Healthy - Wellness programs and Perkspot/employee discount program
Happy Recognition programs, a confidential employee assistance program, and flexible work arrangements such as staggered start times
Enriched Tuition reimbursement, training and learning programs, and leadership development opportunities
Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart a certified LEED (Leadership in Energy and Environmental Design) building.
CCC Information Services was ranked #15 in the Top 100 Digital Companies in Chicago in 2016 by Built In Chicago, an online community for digital technology entrepreneurs in Chicago.
CCC is a great place to work. Join us!
Previous Applicants:Email:Password:
If you do not remember your password click here.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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