Room Service Technician
4.
4 Memphis, TN Memphis, TN $19 - $30 an hour $19 - $30 an hour 6 days ago 6 days ago 6 days ago This position performs a vital role to ensure the fulfillment of the Culinary Services Department's Mission To make a difference in the lives of those we serve every day through exceptional customer service and outstanding food.
Responsible for preparing, assembling, delivering food trays and performs other related duties to achieve departmental goals.
Job
Responsibilities:
Customer Service:
Demonstrates friendly, caring attitude when taking menu selections or requests Ensures customer satisfaction is the outcome of all interactions.
Utilizes appropriate verbal and non-verbal communication skills in all patient / customer interactions.
Utilizes service recovery techniques.
Food, Beverage, and Supplies:
Prepares, assembles, and delivers patient trays according to standards of preparation.
Prepares patient snack bags.
Prepares, assembles, and delivers meals to on campus housing according to standards of preparation.
Stocks nurses stations with patient menus.
Stocks room service area, inpatient, and outpatient nourishment rooms to meet established par levels.
Requisitions supplies from storeroom and other areas according to guidelines.
Patient Services:
Occasionally takes room service menu selections based on the prescribed diet order.
Processes diet orders, nourishments, and updates patient nutrition information in Computrition.
Communicates any diet updates and/or changes with appropriate staff.
Ensures patient and family foodservice needs are being met.
Maintains patient rights and confidentiality.
Sanitation and Safety:
Follows department sanitation and food safety policies and procedures when preparing patient/parent food/beverage items to meet regulatory compliance standards and prevent food borne illness.
Maintains clean work environment.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food.
Records and maintains appropriate temperature logs.
Operates St.
Jude motor vehicle (golf cart) to deliver patient food and supplies across campus to patient housing area Performs other duties as assigned or directed in order to meet the goals and objectives of the department Maintains regular and predictable attendance Minimum Education and/or Training:
High School Diploma or equivalent required Minimum
Experience:
Food service experience preferred.
Direct hospital experience preferred Licensure, Registration and/or Certification Required by SJCRH Only:
(LC:
SERVSAFE) ServSafe Food Handler Training Certificate Program or another American National Standards Institute (ANSI) accredited Food Handler Training Certificate Program required within thirty (30) days of hire.
Employee must maintain current certification during employment ANSI approved provider listing:
https:
//www.
ansi.
org/Accreditation/credentialing/certificate-issuers/AllDirectoryListing?prgID=237,238&statusID=4 Compensation In recognition of certain U.
S.
state and municipal pay transparency laws, St.
Jude is including a reasonable estimate of the compensation range for this role.
This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.
It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current salary range is $19.
00 - $30.
00 per hour for the role of Room Service Technician.
Explore our exceptional benefits! Diversity, Equity and Inclusion St.
Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion.
Our founder Danny Thomas envisioned a hospital that would treat children of the world--regardless of race, religion or a family's ability to pay.
Learn more about our history and commitment.
Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment.
As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success.
With the commitment of leaders at all levels of the organization, we strive to ensure the St.
Jude culture, leadership approaches and talent processes are equitable and culturally responsive.
View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.
St.
Jude is an Equal Opportunity Employer No Search Firms St.
Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities.
Please do not call or email.
All resumes submitted by search firms to any employee or other representative at St.
Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St.
Jude.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Memphis, TN Memphis, TN $19 - $30 an hour $19 - $30 an hour 6 days ago 6 days ago 6 days ago This position performs a vital role to ensure the fulfillment of the Culinary Services Department's Mission To make a difference in the lives of those we serve every day through exceptional customer service and outstanding food.
Responsible for preparing, assembling, delivering food trays and performs other related duties to achieve departmental goals.
Job
Responsibilities:
Customer Service:
Demonstrates friendly, caring attitude when taking menu selections or requests Ensures customer satisfaction is the outcome of all interactions.
Utilizes appropriate verbal and non-verbal communication skills in all patient / customer interactions.
Utilizes service recovery techniques.
Food, Beverage, and Supplies:
Prepares, assembles, and delivers patient trays according to standards of preparation.
Prepares patient snack bags.
Prepares, assembles, and delivers meals to on campus housing according to standards of preparation.
Stocks nurses stations with patient menus.
Stocks room service area, inpatient, and outpatient nourishment rooms to meet established par levels.
Requisitions supplies from storeroom and other areas according to guidelines.
Patient Services:
Occasionally takes room service menu selections based on the prescribed diet order.
Processes diet orders, nourishments, and updates patient nutrition information in Computrition.
Communicates any diet updates and/or changes with appropriate staff.
Ensures patient and family foodservice needs are being met.
Maintains patient rights and confidentiality.
Sanitation and Safety:
Follows department sanitation and food safety policies and procedures when preparing patient/parent food/beverage items to meet regulatory compliance standards and prevent food borne illness.
Maintains clean work environment.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food.
Records and maintains appropriate temperature logs.
Operates St.
Jude motor vehicle (golf cart) to deliver patient food and supplies across campus to patient housing area Performs other duties as assigned or directed in order to meet the goals and objectives of the department Maintains regular and predictable attendance Minimum Education and/or Training:
High School Diploma or equivalent required Minimum
Experience:
Food service experience preferred.
Direct hospital experience preferred Licensure, Registration and/or Certification Required by SJCRH Only:
(LC:
SERVSAFE) ServSafe Food Handler Training Certificate Program or another American National Standards Institute (ANSI) accredited Food Handler Training Certificate Program required within thirty (30) days of hire.
Employee must maintain current certification during employment ANSI approved provider listing:
https:
//www.
ansi.
org/Accreditation/credentialing/certificate-issuers/AllDirectoryListing?prgID=237,238&statusID=4 Compensation In recognition of certain U.
S.
state and municipal pay transparency laws, St.
Jude is including a reasonable estimate of the compensation range for this role.
This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.
It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current salary range is $19.
00 - $30.
00 per hour for the role of Room Service Technician.
Explore our exceptional benefits! Diversity, Equity and Inclusion St.
Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion.
Our founder Danny Thomas envisioned a hospital that would treat children of the world--regardless of race, religion or a family's ability to pay.
Learn more about our history and commitment.
Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment.
As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success.
With the commitment of leaders at all levels of the organization, we strive to ensure the St.
Jude culture, leadership approaches and talent processes are equitable and culturally responsive.
View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.
St.
Jude is an Equal Opportunity Employer No Search Firms St.
Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities.
Please do not call or email.
All resumes submitted by search firms to any employee or other representative at St.
Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St.
Jude.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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