Lead Customer Service Representative
3.
0 Memphis, TN Memphis, TN Full-time Full-time $41,718 - $45,977 a year $41,718 - $45,977 a year 10 days ago 10 days ago 10 days ago Duties - Provide exceptional customer service to clients, ensuring their needs are met and issues are resolved in a timely manner - Handle a high volume of incoming calls and emails, addressing customer inquiries and concerns - Manage customer accounts, including updating information and processing payments - Supervise and train new customer service representatives as needed -Collaborate with other departments to resolve complex customer issues -Manage mobile service -Manage Transportation (pickup & delivery of equipment) consisting of 4 drivers Qualifications - Strong knowledge and experience in automotive service - Previous experience in a customer service role is preferred - Strong sales and negotiation skills - Excellent problem-solving and analytical skills - Ability to manage multiple tasks and prioritize effectively - Leadership qualities and the ability to work well within a team We offer competitive pay, comprehensive benefits package, and opportunities for career growth.
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Please note that only qualified candidates will be contacted for an interview.
Job Type:
Full-time Pay:
$41,718.
00 - $45,977.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Memphis, TN Memphis, TN Full-time Full-time $41,718 - $45,977 a year $41,718 - $45,977 a year 10 days ago 10 days ago 10 days ago Duties - Provide exceptional customer service to clients, ensuring their needs are met and issues are resolved in a timely manner - Handle a high volume of incoming calls and emails, addressing customer inquiries and concerns - Manage customer accounts, including updating information and processing payments - Supervise and train new customer service representatives as needed -Collaborate with other departments to resolve complex customer issues -Manage mobile service -Manage Transportation (pickup & delivery of equipment) consisting of 4 drivers Qualifications - Strong knowledge and experience in automotive service - Previous experience in a customer service role is preferred - Strong sales and negotiation skills - Excellent problem-solving and analytical skills - Ability to manage multiple tasks and prioritize effectively - Leadership qualities and the ability to work well within a team We offer competitive pay, comprehensive benefits package, and opportunities for career growth.
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Please note that only qualified candidates will be contacted for an interview.
Job Type:
Full-time Pay:
$41,718.
00 - $45,977.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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