Program Analyst
Summary The purpose of the position is to serve as a Program Analyst.
The position is located in Quality Management and is responsible for supporting facility wide performance improvement efforts and initiatives.
The position reports to the Chief of Quality and Patient Safety.
Responsibilities The position is located in Quality Management and Performance Improvement and functions as the Performance Measure Coordinator for the medical center's performance measurement systems.
The incumbent is delegated authority and responsibility for implementation and development of all performance measure requirements developed by the Office of Performance and Quality, The Joint Commission (JC) ORYX Program, the Medical Center Director's Performance Contract, and the Mid South Healthcare Network (VISN 9) respectively.
Major duties for the Program Specialist include (but are not limited to):
The incumbent is recognized as the facility's points of contact and advisor who works collaboratively with various medical center employees to build systems and develop actions, processes, or programs to meet the performance measure systems established goals.
This will require the incumbent to promote a culture of performance improvement as it relates to the performance measurement systems and be extremely proactive and independent in promoting and developing those activities that facilitate positive outcomes.
Performance measurement systems for the medical center include approximately 160 measures that are a part of the VHA Performance Measurement System, the Medical Center Director's Performance Contract, VHA Performance Monitors and The Joint Commission ORYX Program.
The incumbent leads, directs, and assists medical center staff in reviewing performance measure requirements, facilitates processes that lead to performance compliance of the measures, and develops new practices to improve outcomes.
The Performance Measure Coordinator is responsible for reviewing all performance measure outcomes to determine performance improvement priorities.
The incumbent accesses performance measure outcomes from other VA Medical Centers to determine best practices and in doing so presents those best practices to all appropriate individuals for implementation in this Medical Center.
This requires the incumbent to access the various performance measure web sites, review performance outcomes of other medical centers, make contacts at those medical centers and determine what actions would be appropriate for implementation at Lt.
Col.
Luke Weathers, Jr.
Medical Center.
The position has independent responsibility for reviewing, interpreting, and disseminating all information contained in the Performance Measure Technical Manual.
The Performance Measure Technical Manual is the roadmap for implementation related to the performance measures, performance monitors and ORYX measures.
The incumbent develops an action plan that leads to successful implementation of the measures.
Performance measure information is distributed to all appropriate individuals within the medical center annually.
Work Schedule:
Monday - Friday 8:
00am to 4:
30pm Telework:
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
This position may be authorized for telework.
Telework eligibility will be discussed during the interview process.
Virtual:
This is not a virtual position.
Position Description/PD#:
Program Analyst/PD034320 Relocation/Recruitment Incentives:
Not Authorized Permanent Change of Station (PCS):
Not Authorized PCS Appraised Value Offer (AVO):
Not Authorized Financial Disclosure Report:
Not required Requirements Conditions of Employment You must be a U.
S.
Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/02/2023.
Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-11 position you must have served 52 weeks at the GS-9.
The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization.
Examples of specialized experience would typically include, but are not limited to:
experience creating standardized weekly/monthly templates for Access Reporting; experience using analytical techniques and clinical applications development techniques as it relates to health informatics; utilizing various databases and software systems to analyze information and make reports; communicating both orally and in writing; researching patient data across multiple applications to resolve discrepancies and/or improve workflow; skilled in applying analytical and evaluative techniques to issues or problems; experience using clinical health informatics software; designing, developing, and summarizing findings from multiple databases regarding business and clinical operations; data analysis, and healthcare analysis report preparation and development.
OR, Education:
Applicants may substitute education for the required experience.
To qualify based on education for this grade level you must have a PhD.
or 3 full years of progressively higher level graduate education leading to such a degree or LL.
M.
,if related.
(Transcripts Required).
OR, Combination:
Applicants may also combine education and experience to qualify at this level.
You must have a combination of specialized experience and education beyond graduate level.
You will be rated on the following Competencies for this position:
Analysis and Problem Solving Analytical Thinking Applies Technology to Tasks Forward Thinking Organizational Performance Analysis Team Building Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Note:
A full year of work is considered to be 35-40 hours of work per week.
Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements:
The work is usually sedentary, but it requires periods of walking, standing, bending or climbing, and employees may carry light items such as books, instruments, laptops and other similar materials.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.
S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
http:
//ope.
ed.
gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit:
http:
//www.
ed.
gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.
html.
Additional Information The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies.
To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy.
To be well-qualified:
applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job.
Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http:
//www.
opm.
gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Recommended Skills Finance Accounting Research Reports Due Diligence Investigation Estimated Salary: $20 to $28 per hour based on qualifications.
The position is located in Quality Management and is responsible for supporting facility wide performance improvement efforts and initiatives.
The position reports to the Chief of Quality and Patient Safety.
Responsibilities The position is located in Quality Management and Performance Improvement and functions as the Performance Measure Coordinator for the medical center's performance measurement systems.
The incumbent is delegated authority and responsibility for implementation and development of all performance measure requirements developed by the Office of Performance and Quality, The Joint Commission (JC) ORYX Program, the Medical Center Director's Performance Contract, and the Mid South Healthcare Network (VISN 9) respectively.
Major duties for the Program Specialist include (but are not limited to):
The incumbent is recognized as the facility's points of contact and advisor who works collaboratively with various medical center employees to build systems and develop actions, processes, or programs to meet the performance measure systems established goals.
This will require the incumbent to promote a culture of performance improvement as it relates to the performance measurement systems and be extremely proactive and independent in promoting and developing those activities that facilitate positive outcomes.
Performance measurement systems for the medical center include approximately 160 measures that are a part of the VHA Performance Measurement System, the Medical Center Director's Performance Contract, VHA Performance Monitors and The Joint Commission ORYX Program.
The incumbent leads, directs, and assists medical center staff in reviewing performance measure requirements, facilitates processes that lead to performance compliance of the measures, and develops new practices to improve outcomes.
The Performance Measure Coordinator is responsible for reviewing all performance measure outcomes to determine performance improvement priorities.
The incumbent accesses performance measure outcomes from other VA Medical Centers to determine best practices and in doing so presents those best practices to all appropriate individuals for implementation in this Medical Center.
This requires the incumbent to access the various performance measure web sites, review performance outcomes of other medical centers, make contacts at those medical centers and determine what actions would be appropriate for implementation at Lt.
Col.
Luke Weathers, Jr.
Medical Center.
The position has independent responsibility for reviewing, interpreting, and disseminating all information contained in the Performance Measure Technical Manual.
The Performance Measure Technical Manual is the roadmap for implementation related to the performance measures, performance monitors and ORYX measures.
The incumbent develops an action plan that leads to successful implementation of the measures.
Performance measure information is distributed to all appropriate individuals within the medical center annually.
Work Schedule:
Monday - Friday 8:
00am to 4:
30pm Telework:
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
This position may be authorized for telework.
Telework eligibility will be discussed during the interview process.
Virtual:
This is not a virtual position.
Position Description/PD#:
Program Analyst/PD034320 Relocation/Recruitment Incentives:
Not Authorized Permanent Change of Station (PCS):
Not Authorized PCS Appraised Value Offer (AVO):
Not Authorized Financial Disclosure Report:
Not required Requirements Conditions of Employment You must be a U.
S.
Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/02/2023.
Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-11 position you must have served 52 weeks at the GS-9.
The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization.
Examples of specialized experience would typically include, but are not limited to:
experience creating standardized weekly/monthly templates for Access Reporting; experience using analytical techniques and clinical applications development techniques as it relates to health informatics; utilizing various databases and software systems to analyze information and make reports; communicating both orally and in writing; researching patient data across multiple applications to resolve discrepancies and/or improve workflow; skilled in applying analytical and evaluative techniques to issues or problems; experience using clinical health informatics software; designing, developing, and summarizing findings from multiple databases regarding business and clinical operations; data analysis, and healthcare analysis report preparation and development.
OR, Education:
Applicants may substitute education for the required experience.
To qualify based on education for this grade level you must have a PhD.
or 3 full years of progressively higher level graduate education leading to such a degree or LL.
M.
,if related.
(Transcripts Required).
OR, Combination:
Applicants may also combine education and experience to qualify at this level.
You must have a combination of specialized experience and education beyond graduate level.
You will be rated on the following Competencies for this position:
Analysis and Problem Solving Analytical Thinking Applies Technology to Tasks Forward Thinking Organizational Performance Analysis Team Building Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Note:
A full year of work is considered to be 35-40 hours of work per week.
Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements:
The work is usually sedentary, but it requires periods of walking, standing, bending or climbing, and employees may carry light items such as books, instruments, laptops and other similar materials.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.
S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
http:
//ope.
ed.
gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit:
http:
//www.
ed.
gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.
html.
Additional Information The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies.
To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy.
To be well-qualified:
applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job.
Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http:
//www.
opm.
gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Recommended Skills Finance Accounting Research Reports Due Diligence Investigation Estimated Salary: $20 to $28 per hour based on qualifications.
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