Financial Aid Counselor - Student Affairs (2 Openings) Financial & Banking - Memphis, TN at Geebo

Financial Aid Counselor - Student Affairs (2 Openings)

Market Range:
05Hiring Salary:
$19.
10/HourlyJOB SUMMARY/ESSENTIAL JOB FUNCTIONS:
The Financial Aid Counselor focuses on the core responsibilities associated with determining students' eligibility for financial aid and providing comprehensive one on one counseling services in financial aid.
This position conducts student need analysis, performs federal verification and packaging of student aid, certifies federal loan eligibility, provides financial aid counseling, facilitates problem-solving with prospective and current students, and ensures compliance with federal regulations.
The Financial Aid Counselor serves as the main contact for federal work-study (FWS) processing, reconciliation, and payroll.
DUTIES AND
Responsibilities:
1.
Provides financial aid counseling to students, prospective students, and parents as to guidelines for financial aid processes and eligibility.
2.
Determines the types and amounts of financial aid awarded through the packing process according to federal, state, and institutional requirements; monitors individual student awards; resolves data conflicts and overawards.
3.
Repackages or revises aid due to status changes; monitors and evaluates satisfactory academic progress of students; assists with student appeals relating to academic progress.
4.
Maintains knowledge of policies within other departments including (Admissions, Registrar, and Business Office) to understand the impact of aid and student eligibility.
5.
Provides mandatory one-on-one counseling session to newly enrolled first year students at UTHSC.
6.
Assists the office in developing policies and procedures.
7.
Ensures accuracy of data in Banner and IRIS for work-study processing.
8.
Works closely with the Department of Education, Colleges, UTHSC Payroll and UTHSC Finance and Business Office to ensure the appropriate awarding of FWS as well as the proper reconciliation of the FWS Program.
9.
Reconciles funds on a monthly basis in conjunction with Business and Finance and monitors student work assignments for accurate and timely disbursements consistently with federal regulations.
10.
Ensures FWS awards are appropriately disbursed and credited to student's accounts by meeting with, auditing of supervisor files and timely notifications to supervisors on student's continued FWS eligibility.
11.
Participates in orientation and other events to promote awareness of financial assistance available to students.
Provides financial aid presentation at orientation and other events as necessary.
12.
Coordinates trainings for faculty, financial aid staff, students and FWS supervisors.
13.
Performs other duties as assigned
Qualifications:
MINIMUM REQUIREMENTS:
EDUCATION:
Bachelor's Degree (TRANSCRIPT REQUIRED)
Experience:
One (1) year of financial aid experience OR a combination of education and related work experience to equal nine (9) years.
KNOWLEDGE, SKILLS, AND ABILITIES:
oExcellent communication skills with ability to interact with students, staff, and other departments/colleges on and off campus.
oComputer literacy skills including knowledge of software for loan packaging.
oKnowledge of federal and state programs and rules related to administering these programs.
oExcellent customer service skills to ensure students needs are being met in a timely and efficient manner.
WORK SCHEDULE:
This position may occasionally work evenings; occasional overnight travel.
Recommended Skills Auditing Communication Computer Literacy Customer Service Finance Packaging And Processing Duties Estimated Salary: $20 to $28 per hour based on qualifications.

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