Assoc. Air Ops Mobility Specialist
Company Name:
FedEx
Assoc. Air Ops Mobility Specialist
Submit Now!
Job ID: 095335_JK Company Name: FedEx Express - United States
Description:
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
REQUIRES A 4-YEAR COLLEGE DEGREE. EXPERIENCE WITH TABLET HARDWARE USAGE AND BASIC TROUBLESHOOTING. EXPERIENCE WITH MICROSOFT OFFICE SUITE AND WEB BROWSER INTERFACES. STRONG EFFECTIVE WRITTEN AND VERBAL COMMUNICATION SKILLS. AVIATIONBACKGROUND, EXPERIENCE OR KNOWLEDGE IS PREFERRED, BUT NOT REQUIRED.
ESSENTIAL DUTIES/
Responsibilities:
FULFILLS BASIC CUSTOMER SERVICE FUNCTIONS INCLUDING OVERSIGHT OF FEEDBACK
LOGS/SYSTEMS, LOGGING FEATURE REQUESTS, FOLLOW-UP ON TECH SUPPORT
ESCALATIONS AND POLICY QUESTIONS.
PROVIDES PROGRAM COMPLIANCE MANAGEMENT VIA LATEST TABLET APPLICATION.
COORDINATES HARDWARE SHIPMENTS AND ASSIGNMENTS.
TRACKS HARDWARE INVENTORY FROM ISSUE TO RETIREMENT.
PROVIDES BASIC TECHNICAL SUPPORT FOR TABLET HARDWARE AND SOFTWARE AND
ESCALATES AS NEEDED FOR MORE ADVANCED TECHNICAL SUPPORT.
COLLECTS TABLET USAGE DATA AND CONDUCTS BASIC SUMMARY ANALYSES.
ASSISTS WITH THE DEVELOPMENT OF HARDWARE/SOFTWARE POLICIES.
TRACKS HIGH PRIORITY MOBILITY DEVICE PROJECTS AND DEVELOPS PERIODIC
UPDATES FOR MANAGEMENT.
ENSURES SUCCESSFUL DEPLOYMENT OF TABLET SOFTWARE.
ASSISTS IN THE DEVELOPMENT OF USER HARDWARE/SOFTWARE TRAINING.
Requirements:
Skills Bachelor''s Degree, Strong Communications Skills, MS Office Suites
Field of Interest Flight and Air Operations
Job Type Full Time
Location(s) of Position TN-MEMPHIS
Relevant Years Experience Required 0-3 years
Maximum Percent Travel Required Up to 25%
Preferred Language EnglishEstimated Salary: $20 to $28 per hour based on qualifications.
FedEx
Assoc. Air Ops Mobility Specialist
Submit Now!
Job ID: 095335_JK Company Name: FedEx Express - United States
Description:
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
REQUIRES A 4-YEAR COLLEGE DEGREE. EXPERIENCE WITH TABLET HARDWARE USAGE AND BASIC TROUBLESHOOTING. EXPERIENCE WITH MICROSOFT OFFICE SUITE AND WEB BROWSER INTERFACES. STRONG EFFECTIVE WRITTEN AND VERBAL COMMUNICATION SKILLS. AVIATIONBACKGROUND, EXPERIENCE OR KNOWLEDGE IS PREFERRED, BUT NOT REQUIRED.
ESSENTIAL DUTIES/
Responsibilities:
FULFILLS BASIC CUSTOMER SERVICE FUNCTIONS INCLUDING OVERSIGHT OF FEEDBACK
LOGS/SYSTEMS, LOGGING FEATURE REQUESTS, FOLLOW-UP ON TECH SUPPORT
ESCALATIONS AND POLICY QUESTIONS.
PROVIDES PROGRAM COMPLIANCE MANAGEMENT VIA LATEST TABLET APPLICATION.
COORDINATES HARDWARE SHIPMENTS AND ASSIGNMENTS.
TRACKS HARDWARE INVENTORY FROM ISSUE TO RETIREMENT.
PROVIDES BASIC TECHNICAL SUPPORT FOR TABLET HARDWARE AND SOFTWARE AND
ESCALATES AS NEEDED FOR MORE ADVANCED TECHNICAL SUPPORT.
COLLECTS TABLET USAGE DATA AND CONDUCTS BASIC SUMMARY ANALYSES.
ASSISTS WITH THE DEVELOPMENT OF HARDWARE/SOFTWARE POLICIES.
TRACKS HIGH PRIORITY MOBILITY DEVICE PROJECTS AND DEVELOPS PERIODIC
UPDATES FOR MANAGEMENT.
ENSURES SUCCESSFUL DEPLOYMENT OF TABLET SOFTWARE.
ASSISTS IN THE DEVELOPMENT OF USER HARDWARE/SOFTWARE TRAINING.
Requirements:
Skills Bachelor''s Degree, Strong Communications Skills, MS Office Suites
Field of Interest Flight and Air Operations
Job Type Full Time
Location(s) of Position TN-MEMPHIS
Relevant Years Experience Required 0-3 years
Maximum Percent Travel Required Up to 25%
Preferred Language EnglishEstimated Salary: $20 to $28 per hour based on qualifications.
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