AREA MANUFACTURER'S REPRESENTATIVE - LA, AR, TN, MS
Overview
Responsible for recruiting, training, and advising construction contractors engaged in the installation of metal buildings, metal roofing and all other products manufactured and/or sold by Mueller. Duties include monitoring jobs in progress for timeliness and customer satisfaction. This position will also have responsibility for performing job site measurements/estimates, assisting with installation challenges, and resolving customer complaints including warranty issues.
This is a remote position responsible for the Eastern region “ covering parts of Louisiana, Arkansas, Tennessee, and Mississippi.
Responsibilities
- Monitor and oversee the contractor selection, qualification, training, and referral program including the customer site visit, inspection and issue resolution.
- Monitor and oversee the end user/customer support program for all products including installation techniques, design manuals, and technical assistance. Assist in the development, application testing, and construction methods of new products.
- Oversee and improve department productivity through employee development.
- Monitor and contribute to the quality control program and resolve manufacturing errors, material quality, warranty claims, and shipping damage.
- Manage and oversee the sales training program including pre-fab building erection, roof installation, roof, and trim quote tools.
Qualifications
- Minimum of five (5) years experience as a contractor in the building or housing industry. Experience with construction methods required.
- High School Diploma or GED required.
- Ability to interpret blueprints and roofing plans.
- Strong customer service and interpersonal communication skills. Ability to professionally resolve problems, issues and concerns.
- Detail orientation and organizational skills.
- Sufficient personal computer and business software application use capabilities required.
- A combination of education and experience may be qualifying.
- This job is 100% remote based, must be able to travel regularly throughout the assigned region.
Compensation & Benefits
- Hire-in salary is $74,200. Company vehicle provided. Annual bonus opportunity of 0 - 15%.
- Generous employer paid benefits valued at $10 an hour.
- Dual Medical/Rx Plan Options - Base Plan:
100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contribution. Buy-Up Plan:
nominal payroll contribution for the employee, children and spouse - Life Insurance and Accidental Death & Dismemberment Insurance Plan
- Long-Term Disability Insurance Plan
- 401(k) Retirement Plan
- Generous Paid Time Off Benefits
- Holidays
- Occupational Illness & Injury
- Employee Assistance Program (EAP)
- Voluntary Dental Insurance
- Dual Medical/Rx Plan Options - Base Plan:
Estimated Salary: $20 to $28 per hour based on qualifications.
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