Patient Access Services Representative Community, Social Services & Nonprofit - Memphis, TN at Geebo

Patient Access Services Representative

3.
6 Memphis, TN Memphis, TN Full-time Full-time $15.
75 - $21.
25 an hour $15.
75 - $21.
25 an hour 1 day ago 1 day ago 1 day ago The Patient Access Services Representative works as part of the medical office team performing those clerical duties necessary to prepare patients for a visit, arrange for payment, and make re-appointments when necessary.
Duties include telephone answering, making appointments, preparing medical charts, gathering third-party payment information, recording charges and collecting fees.
ESSENTIAL DUTIES/
Responsibilities:
Greets patients and answers telephone in a courteous and professional manner, address questions and directs calls.
Ensures patient confidentiality and provides patients with needed information.
Schedules appointments, prepares medical charts, and maintains smooth patient flow throughout the clinic.
Accurately classify and schedule patient appointments.
Establishes that each patient is advised of the Sliding Fee Scale and makes adjustments accordingly.
Collects and maintains patient registration and utilization data for reports.
Performs other necessary duties as required by the health center to meet the goal of providing primary health care services.
Answer phones and direct calls to proper personnel.
Ensure accurate demographic information is entered in practice software.
Process and prepare credit card transactions for reconciliation.
Ensure accurate and timely filing of all patient related paperwork.
Demonstrate awareness of age specific, cultural and spiritual practices of patients, staff and visitors.
Understands the functional status and physical needs of patients, staff and visitors.
REQUIREMENTS:
High school diploma or equivalent, medical office assistant preferred.
Up to 3 years of experience in a medical office or facility.
The ability to use current office machines.
The ability to communicate effectively in person and on the telephone with other staff, the public, the patients and the medical staff.
Requires excellent Customer Service skills including experience in an outpatient clinic environment with a solid understanding of clinic operations.
Experience should include knowledge of multi-registration and insurance verification.
Must be proficient in Microsoft Office Suite and strong communication skills.
Knowledge and understanding of NextGen a plus.
Job Type:
Full-time Pay:
$15.
75 - $21.
25 per hour Expected hours:
40 per week
Benefits:
403(b) AD&D insurance Bereavement leave Dental insurance Dependent health insurance coverage Employee assistance program Free parking Health insurance Life insurance Opportunities for advancement Paid orientation Paid time off Vision insurance Healthcare setting:
Clinic Schedule:
Monday to Friday Rotating weekends Ability to Relocate:
Memphis, TN 38126:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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