Bank Teller
Memphis, TN Memphis, TN Full-time Full-time $17 - $19 an hour $17 - $19 an hour 17 hours ago 17 hours ago 17 hours ago Southern Security Federal Credit Union POSITION DESCRIPTION POSITION TITLE:
Teller I POSITION REPORTS TO:
Branch Manager POSITIONS SUPERVISED:
N/A POSITION PURPOSE Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
Balances each day's transactions and verifies cash totals.
Performs specific assigned side-jobs and assists members as needed.
Ensures that members are promptly and professionally served.
Actively cross-sells Credit Union services.
Assists other Tellers with duties as required.
ESSENTIAL FUNCTIONS AND BASIC DUTIES 1.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
a.
Represents the Credit Union in a courteous and professional manner.
b.
Receives share deposits and loan payments.
c.
Processes cash advances, travelers' checks, cashiers' checks, money orders, and bank wires.
d.
Disburses cash or check share withdrawals.
e.
Processes transfers.
f.
Verifies transactions.
Monitors deposit amounts and examines documents for endorsement and negotiability.
Detects and resolves discrepancies promptly.
g.
Balances daily transactions and verifies cash totals.
Investigates and resolves out-of-balance conditions.
2.
Assumes responsibility for the effective and professional performance of member service functions.
a.
Ensures that members' requests and questions are promptly resolved.
b.
Operates on-line teller terminal.
Provides in person, by telephone, or by mail, such information as members may authorize concerning their account status.
c.
Receives and processes new member accounts and changes to existing accounts.
d.
Receives and processes changes of name, addresses, and such other account information as needed.
e.
Ensures that all members are informed of Credit Union services and policies including eligibility for membership, types of available accounts, interest and dividend rates, payroll deduction options, and other related services and information.
f.
Maintains and projects the Credit Union's professional reputation.
Maintains privacy of member account information.
g.
Actively cross-sells Credit Union products and services.
3.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
a.
Assists other Tellers as required.
b.
Keeps supervisor informed of area activities and of any significant problems or concerns.
c.
Completes required reports and records accurately and promptly.
Scans and shreds documents.
d.
Attends meetings as required.
4.
Assumes responsibility for related duties as required or assigned.
a.
Performs drive-thru service and night drop functions as assigned.
b.
Ensures that work area is clean, secure, and well maintained.
c.
Performs related clerical duties as required.
QUALIFICATIONS EDUCATION/CERTIFICATION:
High school graduate or equivalent.
REQUIRED KNOWLEDGE:
Knowledge of Teller and Member Service Representative operations and procedures.
Basic understanding of Credit Union operations.
EXPERIENCE REQUIRED:
Abilities generally acquired on the job in 12 months.
No experience required.
SKILLS/ABILITIES:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and other business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Good typing skills.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION TALKING:
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING:
Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY:
Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION:
Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES:
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH:
Sedentary work; sitting most of the time.
Exerts up to 10 lbs.
of force occasionally.
(Almost all office jobs.
) WORKING CONDITIONS NONE:
No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY:
Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY:
Ability to perform basic math skills and to use decimals to compute ratios and percentages, and to draw and interpret graphs.
LANGUAGE ABILITY:
Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs.
Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.
INTENT AND FUNCTION OF JOB DESCRIPTIONS Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.
They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.
Well constructed job descriptions are an integral part of any effective compensation system.
No Job Type:
Full-time Pay:
$17.
00 - $19.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Physical setting:
Office Schedule:
8 hour shift Weekend availability COVID-19 considerations:
Common surfaces are sanitized regularly.
Education:
High school or equivalent (Required)
Experience:
Cash handling:
1 year (Required) Banking:
1 year (Required) Customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Teller I POSITION REPORTS TO:
Branch Manager POSITIONS SUPERVISED:
N/A POSITION PURPOSE Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
Balances each day's transactions and verifies cash totals.
Performs specific assigned side-jobs and assists members as needed.
Ensures that members are promptly and professionally served.
Actively cross-sells Credit Union services.
Assists other Tellers with duties as required.
ESSENTIAL FUNCTIONS AND BASIC DUTIES 1.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
a.
Represents the Credit Union in a courteous and professional manner.
b.
Receives share deposits and loan payments.
c.
Processes cash advances, travelers' checks, cashiers' checks, money orders, and bank wires.
d.
Disburses cash or check share withdrawals.
e.
Processes transfers.
f.
Verifies transactions.
Monitors deposit amounts and examines documents for endorsement and negotiability.
Detects and resolves discrepancies promptly.
g.
Balances daily transactions and verifies cash totals.
Investigates and resolves out-of-balance conditions.
2.
Assumes responsibility for the effective and professional performance of member service functions.
a.
Ensures that members' requests and questions are promptly resolved.
b.
Operates on-line teller terminal.
Provides in person, by telephone, or by mail, such information as members may authorize concerning their account status.
c.
Receives and processes new member accounts and changes to existing accounts.
d.
Receives and processes changes of name, addresses, and such other account information as needed.
e.
Ensures that all members are informed of Credit Union services and policies including eligibility for membership, types of available accounts, interest and dividend rates, payroll deduction options, and other related services and information.
f.
Maintains and projects the Credit Union's professional reputation.
Maintains privacy of member account information.
g.
Actively cross-sells Credit Union products and services.
3.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
a.
Assists other Tellers as required.
b.
Keeps supervisor informed of area activities and of any significant problems or concerns.
c.
Completes required reports and records accurately and promptly.
Scans and shreds documents.
d.
Attends meetings as required.
4.
Assumes responsibility for related duties as required or assigned.
a.
Performs drive-thru service and night drop functions as assigned.
b.
Ensures that work area is clean, secure, and well maintained.
c.
Performs related clerical duties as required.
QUALIFICATIONS EDUCATION/CERTIFICATION:
High school graduate or equivalent.
REQUIRED KNOWLEDGE:
Knowledge of Teller and Member Service Representative operations and procedures.
Basic understanding of Credit Union operations.
EXPERIENCE REQUIRED:
Abilities generally acquired on the job in 12 months.
No experience required.
SKILLS/ABILITIES:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and other business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Good typing skills.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION TALKING:
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING:
Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY:
Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION:
Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES:
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH:
Sedentary work; sitting most of the time.
Exerts up to 10 lbs.
of force occasionally.
(Almost all office jobs.
) WORKING CONDITIONS NONE:
No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY:
Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY:
Ability to perform basic math skills and to use decimals to compute ratios and percentages, and to draw and interpret graphs.
LANGUAGE ABILITY:
Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs.
Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.
INTENT AND FUNCTION OF JOB DESCRIPTIONS Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.
They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.
Well constructed job descriptions are an integral part of any effective compensation system.
No Job Type:
Full-time Pay:
$17.
00 - $19.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Physical setting:
Office Schedule:
8 hour shift Weekend availability COVID-19 considerations:
Common surfaces are sanitized regularly.
Education:
High school or equivalent (Required)
Experience:
Cash handling:
1 year (Required) Banking:
1 year (Required) Customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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